Terms of Service

GODIGITAL2ACHIEVE LTD (goDITACH)

Last Updated: January 2025

Welcome to goDITACH Customer Loyalty Management (CLM) and CRM company! These Terms of Service ("Terms") outline the rights and obligations between goDigital2Achieve Ltd, a UK-registered company ("goDITACH," "we," "us," or "our") and you, the end-user ("you" or "your"). By accessing or using our Services, you agree to these Terms.

Scope of Services

goDITACH provides a comprehensive suite of customer loyalty and CRM tools, including SMS messaging, email marketing, and automation services designed to help businesses streamline their communication and marketing efforts. By using these tools, you agree to comply with all applicable laws and the terms outlined herein.

Messaging Services

  • Program Description: Users can expect transactional updates, service notifications, and promotional messages via SMS or email when opting in.

  • Opt-Out Procedure: To cancel SMS services, text "STOP" to the shortcode. Upon doing so, we will send a confirmation of your opt-out. To rejoin, simply opt in again.

  • Support and Assistance: If you experience issues with the messaging service, reply "HELP" for assistance or email [email protected].

  • Carrier Responsibility: Carriers are not liable for delayed or undelivered messages.

  • Message Rates: Message and data rates may apply. Contact your wireless provider for details on your plan.

User Responsibilities

By accessing goDITACH’s Services, you agree to:

  • Provide accurate and up-to-date information during registration.

  • Use the Services only for lawful purposes.

  • Maintain the confidentiality of your account credentials.

  • Comply with all applicable privacy and marketing laws, including obtaining consent from recipients before sending communications.

Prohibited Activities

You must not:

  • Use the Services for illegal, fraudulent, or abusive purposes.Attempt to reverse-engineer or interfere with the functionality of the platform.

  • Share, sell, or misuse data obtained through goDITACH’s Services.

  • Send spam or unsolicited messages that violate applicable laws.

Service Availability

goDITACH strives to ensure uninterrupted access to our Services but cannot guarantee uptime due to maintenance or unforeseen issues. We reserve the right to update or discontinue Services at any time.

Termination

goDITACH may suspend or terminate your access to the Services if you breach these Terms or engage in prohibited activities. You may terminate your account at any time by contacting [email protected]. Upon termination, your access to the Services will cease, and associated data may be deleted.

Limitation of Liability

goDITACH is not liable for indirect, incidental, or consequential damages resulting from the use or inability to use our Services. Our total liability is limited to the fees you paid in the preceding 12 months.

Privacy Commitment

We are committed to protecting your privacy. Please refer to our Privacy Policy for details on how we handle your data.

Dispute Resolution

Any disputes arising under these Terms will be resolved through binding arbitration in accordance with the laws of England and Wales. By using our Services, you waive the right to participate in class actions.

Changes to the Terms

We may update these Terms periodically. Continued use of our Services constitutes your acceptance of the updated Terms. The "Last Updated" date reflects the most recent changes.For questions or concerns, contact us at [email protected].