1. Introduction

These Terms of Service explain the conditions under which all websites, products, platforms, services, and subdomains operated by GoDigital2Achieve Ltd (‘GoDitach’, ‘we’, ‘our’, ‘us’) may be accessed and used. This scope includes all current and future domains and service pages used to deliver GoDitach-branded services. By accessing or using any of these websites, platforms, or services, you (‘you’, ‘your’, ‘the business’) agree to be bound by these Terms.
GoDitach is a UK-registered company, and the English version of these Terms is the legally binding version.

2. Nature of Services

GoDitach provides automation, communication, CRM-related tools, and supporting digital services designed to help businesses manage interactions with their customers.

GoDitach may, when necessary, use a third-party professional software infrastructure to provide hosting, automation, and communication functionalities.

This technical use is part of normal service operation.

3. Customer Responsibilities and Legal Compliance

As the business using the platform, you act as the data controller and are fully responsible for:

• Compliance with all applicable laws

• Ensuring that customers have given appropriate consent for communications

• The accuracy and legality of data uploaded into the system

• All message content, timing, frequency, and intended recipients

• Compliance with SMS, email, WhatsApp, and advertising regulations

• Maintaining your own legal and regulatory obligations under local laws

GoDitach is not responsible for any misuse, incorrect permissions, unlawful content, or improper data handling by the business.

4. GoDitach Responsibilities

GoDitach provides technical services only and operates as a data processor.

We process data strictly according to the instructions given by the business.

GoDitach does not:

• Use customer data for its own purposes

• Sell, trade, share, or disclose customer data

• Make decisions about who should be contacted or when

• Provide legal advice regarding compliance

Our responsibility is limited to operating the platform as described.

5. Automated Communications on Behalf of the Business

GoDitach may set up and manage automations on behalf of the business, including but not limited to:

• Email sequences

• SMS campaigns

• WhatsApp messaging

• Chatbots

• Appointment reminders

• Customer follow-up flows

These automations operate based on configurations and instructions provided by the business.

All legal responsibility related to communication permissions, message content, marketing compliance, and customer consent remains with the business.

GoDitach is not liable for any violation arising from messages or automations executed through the system.

6. Technical Infrastructure and Hosting

Due to the nature of the platform, certain data may be processed on servers located outside the business’s country, including the United States.

This is not an intentional data transfer but a technical requirement of the underlying hosting infrastructure.

No data is commercially shared or provided to third parties for independent use.

7. Service Availability

GoDitach aims to provide reliable and uninterrupted service.

However, we cannot guarantee continuous availability due to maintenance, updates, or circumstances beyond our control.

We reserve the right to modify, update, suspend, or discontinue any part of the service when necessary.

8. Account Security

The business is responsible for maintaining the confidentiality of account credentials.

Any activity carried out through an authenticated account will be considered authorized by the business.

GoDitach is not responsible for losses resulting from unauthorized access caused by weak passwords, credential sharing, or negligence.

9. Subscription Fees and Payments

Fees for GoDitach services are charged according to the selected plan.

Payment obligations continue until the subscription is cancelled according to the specified process.

We do not guarantee outcomes, revenue, customer growth, or any specific results from using the platform.

Refund policies, if applicable, will be stated separately.

10. Prohibited Use

You may not:

• Use the service for unlawful, harmful, or abusive purposes

• Upload or send unsolicited, fraudulent, or misleading content

• Attempt to disrupt, reverse-engineer, or harm the platform

• Improperly access or misuse customer data

• Use the system for spam or unauthorized mass messaging

Violating these rules may result in suspension or termination of service.

11. Limitation of Liability

GoDitach is not liable for indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the service

• Errors resulting from customer-uploaded data

• Customer misuse or unauthorized actions

• Failures caused by third-party providers or integrations

• Regulatory or legal penalties incurred by the business

Total liability is limited to the fees paid by the business in the previous 12 months.

12. Indemnification

The business agrees to indemnify and hold harmless GoDitach from all claims, penalties, damages, or liabilities arising from:

• Misuse of the system

• Unlawful communications

• Violations of data protection laws

• Uploading inaccurate or unauthorized customer information

• Breaches of marketing or messaging regulations

13. Termination

Either party may terminate the account upon written notice.

Upon termination:

• Access to the platform may be immediately revoked

• Data may be deleted in line with our retention rules

• All pending charges remain payable

GoDitach may suspend or terminate accounts that breach these Terms.

14. Intellectual Property

All software, tools, designs, systems, and platform components remain the property of GoDitach or its licensors.

The business receives a limited, non-exclusive right to use the platform while subscribed.

Reverse engineering, copying, or duplicating the platform is prohibited.

15. Updates to These Terms

We may update these Terms from time to time.

Continued use of the service constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of England and Wales.

Disputes will be resolved through binding arbitration or competent courts in the United Kingdom.

17. Contact Information

GoDigital2Achieve Ltd

London, United Kingdom

[email protected]